In offering its services, innogy NL makes use of cookies. A cookie is a small, simple file with data that is either stored on the device (such as a PC, smartphone, tablet) or is in the session of your browser. innogy NL installs several cookies on your device (such as a PC, smartphone or tablet) in order to improve your experience. This enables innogy NL to easily facilitate logging in and record which pages you visit or which subjects are of interest to you if you request a quotation or wish to make a calculation.

Cookies are not dangerous. Cookies cannot transmit viruses. A cookie is unique and can be read only by the server that delivered it to your system. One of the main reasons cookies are used is your convenience. The aim of a cookie is to tell the web server that you have returned to a specific web page or that you have a particular interest in specific webpages.

For example, if you register with innogy NL, a cookie helps the webpage server to retrieve your data. This can be useful in facilitating the process of recording your personal data, such as customer number, shipping address, etc. When you use our website again, the data you have entered previously can be retrieved. As a result, you can easily re-access functions on our website that you have previously selected and the website is more tailored to your needs.

innogy NL sometimes works with service providers that will place cookies or web beacons on your computer in order to collect anonymous information about the way in which you use this website. This information enables them to help innogy NL to target its content and advertising specifically at its customers. However, innogy NL does not permit these companies to collect any personal data about you with the help of these technologies.