Customer Service Representative, Customer Contact Centre

Customers are increasingly taking responsibility for their own energy affairs. Customers like it that way, but still also contact us regularly. In recognition, our Customer Contact Centre won the Gouden Oor (Golden Ear) award, a prestigious prize for the company that actually listens to its customers. The Customer Contact Centre is divided into three departments: commerce, service and payments. When it comes to attracting and retaining customers, the competition from other energy companies presents quite  a challenge. In the team, we assist each other , ensuring that, together, we remain a top team!

If you start working with us as a customer service representative, we will provide you with training. We will ensure that you understand all the ins and outs and are able to answer as many customer questions as possible. It is your job to ensure customers receive the best possible assistance. This is why we value a proactive attitude and a willingness to take responsibility.

innogy has opted to join forces with Adecco and YoungCapital in its search for the best customer service representatives for Essent! This is why you will find our customer service representative vacancies via the links below. Both YoungCapital and Adecco will process your application as quickly as possible and keep you posted on developments. If you have any questions about the job descriptions, you will find the contact details for Adecco and YoungCapital below.